Privacy Policy

This Privacy Policy outlines how Connect AI Solutions Automation Agency collects, uses, discloses, and safeguards your personal information.

1. Information We Collect

We may collect various types of information from you, including:

• Personal Information:
  • Contact Information: Name, email address, phone number, company name.
  • Business Information: Industry, company size, website URL.
  • Project Information: Details about your projects, including goals, challenges, and budgets.
• Technical Information:
  • Information collected automatically when you interact with our website or services, such as IP address, browser type, device information, and browsing history.
• Usage Data: Information about how you use our services, such as the features you access and the actions you take within our platform.

2. How We Collect Information

We collect information through various means, including:

• Directly from you: When you provide information through our website, contact forms, emails, or phone calls.
• Automatically: Through the use of cookies, web beacons, and other tracking technologies.
• From third parties: With your consent or as permitted by law, we may receive information about you from third-party sources.

3. How We Use Your Information

We use your information for various purposes, including:

• Providing our services: To deliver the AI solutions you have requested, such as AI-powered customer support, email marketing, content recommendations, and operational automation.
• Communicating with you: To respond to your inquiries, provide customer support, and send you updates and notifications.
• Improving our services: To analyze usage data and improve the functionality and performance of our services.
• Marketing and sales: To send you marketing communications, such as newsletters, promotions, and event invitations, with your consent.
• Compliance with legal obligations: To comply with applicable laws and regulations.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, and destruction. However, no method of transmission over the internet or method of electronic storage is completely secure.  

5. Data Sharing

We may share your personal information with:

• Service providers: Third-party companies that provide services to us, such as data processing, website hosting, and email delivery.
• Business partners: With your consent, we may share your information with our business partners for marketing or other purposes.
• Legal authorities: To comply with legal requests or when required by law.

6. Your Rights

You may have certain rights regarding your personal information, including:

• Access: The right to access and request a copy of your personal information.
• Correction: The right to request the correction of inaccurate or incomplete information.
• Erasure: The right to request the deletion of your personal information in certain circumstances.
• Restriction: The right to restrict the processing of your personal information.
• Data portability: The right to receive your personal information in a portable format.
• Objection: The right to object to the processing of your personal information in certain circumstances.

7. Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect information about how you use our website and services. You can manage your cookie preferences through your browser settings.

8. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.  

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website.  

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at contact@connectaisolutions.co.uk